{"id":4468,"date":"2020-09-18T08:51:06","date_gmt":"2020-09-18T06:51:06","guid":{"rendered":"https:\/\/homepage.rs\/?p=4468"},"modified":"2024-02-26T14:12:06","modified_gmt":"2024-02-26T12:12:06","slug":"get-to-know-google-analytics-for-e-commerce","status":"publish","type":"post","link":"https:\/\/homepage.rs\/en\/blog-en\/get-to-know-google-analytics-for-e-commerce\/","title":{"rendered":"Get to know Google Analytics for E-commerce"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In this article, we will talk about a useful tool that helps us better understand the people visiting our website, identify their needs, preferences, and intentions, and take further action based on this information. In case you don&#8217;t know what tool we are talking about \u2013 it&#8217;s Google Analytics.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Apart from the basic functionalities of Google Analytics, there is a whole new world dedicated to e-commerce. It is a separate section in Google Analytics that is called E-commerce Tracking, and if you have an e-commerce site this should be an indispensable part of your marketing strategy. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why do you need to track your on-site e-commerce data? Because data is the key to your success. With the information that you collect and track you can optimize and improve your engagement, CTR, and eventually \u2013 your business profit. Are you wondering where and how to start? Read through and you will find out all you need.\u00a0<\/span><\/p>\n<h1 style=\"text-align: center;\"><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"color: #00bbd3;\"><a style=\"color: #00bbd3;\" href=\"https:\/\/homepage.rs\/en\/?utm_source=hp_sajt_en&amp;utm_medium=CTA-top-contact&amp;utm_campaign=Blog-post&amp;utm_content=Get%20to%20know%20Google%20Analytics%20for%20E-commerce#contact\" target=\"_blank\" rel=\"noopener noreferrer\"><b>If you need support for setting up and tracking your on-site e-commerce data, contact us!<\/b><\/a><\/span><\/h1>\n<h2><b>What is E-commerce Tracking in Google Analytics and why do you need it?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To get you warmed up on the topic of e-commerce we want to share with you how important e-commerce has become in our lives <\/span><a href=\"https:\/\/homepage.rs\/blog-en\/how-can-a-website-help-you-overcome-the-crisis\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">since the past six months<\/span><\/a><span style=\"font-weight: 400;\">. It&#8217;s a fact that consumers <\/span><a href=\"https:\/\/www.digitalcommerce360.com\/2020\/08\/25\/ecommerce-during-coronavirus-pandemic-in-charts\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">shopped online in record numbers<\/span><\/a><span style=\"font-weight: 400;\"> so far this year, boosting website traffic for many online sellers. So, if you<\/span> <span style=\"font-weight: 400;\">still consider whether you should have an e-commerce or not \u2013 make sure you know the numbers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since the coronavirus pandemic,<\/span><a href=\"https:\/\/homepage.rs\/en\/blog-en\/social-networks-in-the-times-of-vrisis-where-are-we-now-and-where-we-re-headed\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\"> things have drastically changed<\/span><\/a><span style=\"font-weight: 400;\">, and the habits of consumers are shifting towards e-commerce. <\/span><a href=\"https:\/\/www.digitalcommerce360.com\/2020\/08\/25\/ecommerce-during-coronavirus-pandemic-in-charts\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">According to Adobe Analytics data<\/span><\/a><span style=\"font-weight: 400;\">, in the first six months of this year, consumers spent $347.26 billion online (in the US), which is a 30.1% increase considering the same period in 2019.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">The big brands are also following the trends \u2013 <\/span><a href=\"https:\/\/www.goodmorningamerica.com\/style\/story\/hm-plans-close-170-stores-worldwide-amid-coronavirus-71670187\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">H&amp;M is planning to close 170 retail stores<\/span><\/a><span style=\"font-weight: 400;\"> because of the coronavirus &#8211; the company has experienced a 50% drop in sales during the company&#8217;s first quarter. But while the sales have decreased at physical locations, there has been an increase in online sales by 36%, and H&amp;M has said that will be a shift to put more focus on e-commerce effort. If they are shifting their focus, so should you!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And if you already have an e-commerce \u2013 congrats, you are on the right way to success! But to get the most out of your e-commerce, you need to get acquainted with Google Analytics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since it emerged, <\/span><a href=\"https:\/\/analytics.google.com\/analytics\/web\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Google Analytics<\/span><\/a><span style=\"font-weight: 400;\"> has been a helpful data reporting tool for websites in all industries. But when it comes to e-commerce stores, Google Analytics is not a choice; it&#8217;s an obligation. Why? In order to successfully run your online store, you need accurate data that can help your online business. With it, you can analyze the success or pain points of your e-commerce store and develop new strategies to enhance your site and drive more revenue.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And how to check the data you need for your online business? Well, Google Analytics in self is a session-based tool that reports on what pages people have viewed on your website and many other useful data. By using it, you can track all <\/span><a href=\"https:\/\/elevatedigital.hk\/blog\/importance-of-google-analytics-in-e-commerce-business-4171\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">important metrics<\/span><\/a><span style=\"font-weight: 400;\"> such as how your customers are behaving on your websites, what pages are visited the most, how much time they spend on those pages, their location, conversion rates, and many other rates and data.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That understanding allows you to stay in touch with the latest trends and to make sure you know what your customers are searching for on your website. <\/span><span style=\"font-weight: 400;\">But if you have an online store and you want to know what is happening on your website entirely, you need <\/span><a href=\"https:\/\/support.google.com\/analytics\/answer\/1009612?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Google Analytics E-commerce tracking<\/span><\/a><span style=\"font-weight: 400;\">. Google Analytics E-commerce Tracking <\/span><a href=\"https:\/\/elevatedigital.hk\/blog\/importance-of-google-analytics-in-e-commerce-business-4171\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">allows you to track all the metrics<\/span><\/a><span style=\"font-weight: 400;\"> that are valuable for your online shop.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just Google Analytics reports are sufficient for a basic overview of your website, but for deeper analysis of your online store and to figure out your buyers a bit better you should consider turning to your E-commerce Tracking in the Google Analytics account.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, you should know that there is a slight plot twist &#8211; there are two kinds of E-commerce tracking:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Standard E-commerce tracking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enhanced E-commerce tracking\u00a0<\/span><\/li>\n<\/ul>\n<h2><b>What is Standard E-commerce tracking?\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Standard E-commerce is the <\/span><a href=\"https:\/\/www.propellernet.co.uk\/setup-google-analytics-ecommerce-tracking-with-google-tag-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">elementary use of E-commerce Tracking<\/span><\/a><span style=\"font-weight: 400;\">, and it provides you with the data regarding the final transactions, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Total Orders<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Total Tax Cost<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Total Shipping Cost<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Total Quantity Purchased<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Products Purchased<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Number of Products Purchased<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Category of Products Purchased<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conversion Rate<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Although Standard E-commerce tracking gives you a summary of your products, it doesn&#8217;t provide you with any insights or details in the whole <\/span><a href=\"https:\/\/homepage.rs\/en\/blog-en\/from-a-need-to-the-sale-content-marketing-strategy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">customer journey.<\/span><\/a><span style=\"font-weight: 400;\"> You still have to wonder about various buyers&#8217; behavior, and you don&#8217;t know why some products are not selling so well, and others are.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is where the second type of Google E-commerce tracking steps in. <\/span><a href=\"https:\/\/support.google.com\/analytics\/answer\/6014841?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Google&#8217;s Enhanced E-commerce<\/span><\/a><span style=\"font-weight: 400;\"> tool gives you a broad insight into customer data \u2013 and with it, you can find out everything about your website visitors and their behavior.\u00a0<\/span><\/p>\n<h2><b>What is Enhanced E-commerce in Google Analytics?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">With <\/span><a href=\"https:\/\/www.propellernet.co.uk\/setup-google-analytics-ecommerce-tracking-with-google-tag-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Enhanced E-commerce, you can track<\/span><\/a><span style=\"font-weight: 400;\"> the whole process \u2013 from viewing a category page to adding a product to the shopping cart, reviewing the payment method, shipment, and checkout\/thank you page. Unlike Standard E-commerce that only tells you what kind of products people buy, Enhanced E-commerce shows you the whole customer journey and exactly how the path from searching to purchase looks like.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enhanced E-commerce gives you <\/span><a href=\"http:\/\/rejoiner.com\/resources\/google-analytics-enhanced-ecommerce\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">ten different reports<\/span><\/a><span style=\"font-weight: 400;\">, and by analyzing them, you can develop the right strategy for your online shop. The reports display the performance and activities of products or product categories and also show customers shopping and purchasing behavior.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Enhanced E-commerce reports are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">E-commerce Overview<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Shopping Behavior Analysis<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Checkout Behavior Analysis<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product Performance\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product List Performance<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sales Performance<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Internal Promotions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Order Coupon<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product Coupon<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Affiliate Code<\/span><\/li>\n<\/ul>\n<h2><b>Why should you use Google Enhanced Analytics?\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Google Enhanced E-commerce tool can <\/span><a href=\"https:\/\/www.semrush.com\/blog\/implementing-google-enhanced-ecommerce-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">help you think from a customer&#8217;s perspective<\/span><\/a><span style=\"font-weight: 400;\"> and lets you look at your website from a different angle. Each customer visiting your website can take a different course before they make (or don&#8217;t) a purchase. Their actions can depend on many things, such as &#8211; comparison of products and prices between you and your competition, discounts, special offers or maybe they are even waiting for a product to be in stock again.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And your job is to gain insight into their customer journey and optimize your business and website in order to gain more customers and profit. All of that can be done by <\/span><a href=\"http:\/\/rejoiner.com\/resources\/google-analytics-enhanced-ecommerce\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">using Enhanced E-commerce<\/span><\/a><span style=\"font-weight: 400;\">, with which you can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Track which products shoppers buy most often and which they abandon mostly \u2013 with this knowledge you can focus on prices and different promotions to generate even more sales;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Track customers behavior from beginning to end \u2013 by doing that you will have full insight into the shopping funnel;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Track promotions (internal and external) on your website \u2013 this can help you know is your marketing effective;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Track the refunds so you can have a clear picture of the actual profit;\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Establish custom product lists and product landing pages so you can discover which list and products increase user engagement;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Boost your overall marketing strategy.<\/span><\/li>\n<\/ul>\n<h2><b>How we reached our client&#8217;s goals with Google Analytics E-commerce<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With e-commerce reports in Google Analytics, in just a few clicks we can find out which channel brought us the most traffic, we can make reports and cross-sections by products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we said, one of the main advantages of analyzing the sales process with Google Analytics E-commerce is that you can track the entire buying process. From adding a product to the cart to the checkout page and the very end of the sale, the transaction. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4470\" src=\"https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-1.png\" alt=\"graphic\" width=\"795\" height=\"433\" srcset=\"https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-1.png 795w, https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-1-300x163.png 300w, https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-1-768x418.png 768w, https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-1-150x82.png 150w\" sizes=\"(max-width: 795px) 100vw, 795px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Graph 1: Checkout Behaviour Analysis<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">In addition to this, you can also see the behavior of customers and what is their path to the purchase.\u00a0\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4473\" src=\"https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-2.png\" alt=\"graphic 2\" width=\"795\" height=\"337\" srcset=\"https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-2.png 795w, https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-2-300x127.png 300w, https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-2-768x326.png 768w, https:\/\/homepage.rs\/wp-content\/uploads\/2020\/09\/grafikon-2-150x64.png 150w\" sizes=\"(max-width: 795px) 100vw, 795px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Graph 2: Shopping Behaviour Analysis<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">This is how the report in Google Analytics E-commerce looks like \u2013 you can see how many visitors were on the product page, how many added something to the cart, how many reached the checkout and how many made the transaction.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using these Google Analytics reports, we identified difficulties that our client had on the checkout page, where there was much dropping out. After we made changes to the checkout page, the opt-out rate decreased by 30%!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What is also very important with e-commerce within Google Analytics is that we can analyze and &#8220;reach&#8221; visitors who have not completed the purchase (they put the product in the cart, reached the checkout page, but did not decide to buy). With planned targeting, adequate marketing messages, and unique benefits, this part of the target audience has excellent sales potential. <\/span><span style=\"font-weight: 400;\">Another advantage is that we can easily do a comparative analysis for a certain period, so, for example, we can compare the current month with the previous one or the month from the current year with the month from the previous year(s).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you need support for your e-commerce business, <\/span><a href=\"https:\/\/homepage.rs\/en\/?utm_source=hp_sajt_en&amp;utm_medium=CTA-bottom-contact&amp;utm_campaign=Blog-post&amp;utm_content=Get%20to%20know%20Google%20Analytics%20for%20E-commerce#contact\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">contact us.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will talk about a useful tool that helps us better understand the people visiting our website, identify their needs, preferences, and intentions, and take further action based on this information. In case you don&#8217;t know what tool we are talking about \u2013 it&#8217;s Google Analytics.\u00a0 Apart from the basic functionalities of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":4477,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[41],"tags":[182,180,133,65,183],"class_list":["post-4468","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en","tag-branko-rodic-en","tag-content-en","tag-crisis","tag-digital-advertising","tag-ecommerce-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Get to know Google Analytics for E-commerce<\/title>\n<meta name=\"description\" content=\"Why do you need to track your on-site e-commerce data? Because data is the key to your success. 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